We are committed to providing our prospective and existing customers with the right information on all of our products. If you do not currently have an account and you are approved for one, your account terms may vary based on your qualifications. If you already have an account, please sign in to Online Banking or call the number on the back of your card to request a copy of your specific account agreement.
Online Cardmember Agreements are updated quarterly and may change over time.
Here’s what to do when the card number or expiration date changes on your credit card or check card:
Customer Service is available 24 hours a day, 7 days a week:
Here’s what to do when your card is lost or stolen.
These are just a few of the many account and security alerts you can receive.
Set up payment reminder alerts, available credit and suspicious transaction alerts - and more - for your U.S. Bank personal and business accounts. Here are just a few of the available options:
We'll always send you automatic alerts when we receive instructions for important changes to your account, including:
Set Up My Card
Update My Card
Manage My Card
U.S. Bank provides zero fraud liability for unauthorized transactions. Zero fraud liability does not apply to ATM transactions, to certain PIN transactions or certain commercial card transactions made with a business check card. Cardholder must notify U.S. Bank promptly of any unauthorized use. Certain conditions and limitations may apply.